In this episode, I talk with the fascinating Kate O’Neill, expert and speaker on Technology, Business and the Future.
Kate O’Neill is helping humanity prepare for a more technology-centric future by teaching business how to design data-driven experiences that are both more profitable and more meaningful for humans. She helps people better understand the human impact of emerging technologies.
Kate’s expertise in data-based business models, integrated experience strategy, and human-centric digital transformation comes from more than 20 years of experience and entrepreneurship leading innovations across technology, marketing, and operations in category-defining companies. She was one of the first 100 employees at Netflix, where she created the first content management role.
Kate is now founder and CEO of KO Insights, a strategic consultancy committed to improving human experience at scale. Clients have included Google, Cisco, Etsy, Coca Cola, McDonald’s, Kelly Services, as well as educational institutions including the University of Cambridge and Yale University, NGOs and IGOs including the United Nations. Author of 4 books, Kate is an expert that has appeared on BBC, NPR, Marketplace and NBC.
Kate’s background.. Linguistics… when web came about
Kate’s 1994 pivot to Toshiba
How she looked to solve problems that were emerging
Language and Communication meeting Data Modelling
Time Kate spent in Netflix
What does Kate do now?
Her thoughts on Collecting Data
Bleed over between physical and digital worlds
The stalking power of technology
Privacy and the dangers of today
The dangers of Smart speakers
Companies using technology to make their products compelling and addictive
Increasing conversions through Data
Emoji Interaction with social media
A Favourite movie,
Ideal time travel experience,
One piece of advice.